Dear valued guest,
Since the hotel opened in January of 2016, we continue to provide a warm, exceptional service to guests visiting us for leisure, business, (a mix of both), to attend a conference or event, or to spectate a show next door at The O2.
The team and I are delighted that you have chosen to stay with us during your time in London and we are here to make your stay with us as enjoyable and safe as possible.
Please note: Blackwall Tunnel Southbound Closure – through April 2024.
During March and April, there will be important road closures on the Greenwich Peninsula, and we advise our guests to plan ahead to avoid delays to your schedule when arriving or leaving the hotel. For more information, visit: https://www.riverlinx.co.uk/traffic-management/tfl-advises-southbound-traffic-closure-through-blackwall-tunnel-in-march-and-april
We invite you to explore our Offers Page and discover a plethora of upcoming celebrations that promise to delight and indulge.
Don't miss out on these wonderful opportunities to celebrate and create lasting memories with us.
We are delighted to announce that we have opened our doors to a second pillar-free ballroom named the Peninsula Ballroom.
The Peninsula Ballroom boasts a private entrance separate from the hotel lobby, leading directly into an art-deco-inspired pre-function foyer with two stylish bars and cloakrooms where guests can meet, greet, and relax before the Peninsula Ballroom doors open.
Accommodating over 1,700 guests with 1,300 sqm of space, the ballroom boasts the ability to be configured into two separate soundproofed breakout rooms featuring state-of-the-art audio, visual, and lighting technology, as well as three boardroom-style meeting rooms and green room.
Moments away from the Peninsula Ballroom are the Riverview Suites, Arora Ballroom, and Greenwich Suites, as well as luxurious accommodation at InterContinental London – The O2.
With 453 stylish rooms and suites, a full-service spa with a relaxation pool, an exclusive InterContinental Club Lounge, and five bespoke restaurants and bars, the in-house planning team is dedicated to making your next event truly unforgettable.
For more information: sales@iclondon-theo2.com
Phone: +44 208 463 6868
Monday to Friday: 6:30 am – 9:00 pm
Saturday, Sunday, and Bank Holidays: 7:30 am – 9:00 pm
Children's Swimming Times
Mornings: 9:00 am – 11:00 am
Afternoons: 3:30 pm – 5:30 pm
Timings may vary due to seasonality.
Group Booking Policy
Please inform the Spa Reception at least 7 days in advance for parties of four or more. Please note a completed deposit is required to secure your appointment.
Cancellation Policy
Please notify the Spa Reception at least 48 hours in advance if you need to cancel or reschedule
Timings may vary due to seasonality.
Children under 18 years must be accompanied by an adult and can only access the pool.
You may access the Spa facilities in your bathrobe and slippers.
Parking
Parking is available on a first-come-first-serve basis and spaces are limited in the clearly-signed designated parking bays.
Hotel guests can get the preferential rate of £45 per night for parking.
Should you require additional parking, there is paid parking at the Saba car park at North Greenwich Station and daily parking at The O2.
Hotel Fire Alarm
Please find information about our weekly, mandatory upcoming fire alarm in our signage in the lift and around the hotel. Thank you for your understanding and we apologize for any inconvenience.
Mini-Bar
Please note that it is cooler and the temperature will reach a minimum of 12℃.
Express check out
Check-out is at noon.
On departure please drop your keys in our Express Check-Out box in the Hotel Lobby.
Wi-Fi
There is complimentary Wi-Fi access throughout the hotel at your convenience; please select the “InterContinental_O2” network, select the complementary option, and fill in the required sections with your room number and name.
The O2 Corridor
Please note that The O2 corridor is open daily from 10 a.m. to 1 a.m.
Digital Media Library
We are happy to announce that we have gone paperless and that a great selection of newspapers and magazines are available for you.
Please click here to access our digital library.
Please note that this is a non-smoking property and that there is a fine of £500.00 for breaching this policy.
Should you wish to smoke kindly use the designated area outside the hotel.
Our Website
If you would like to discover more information or share the link with family and friends, you can find our website at www.iclondon-theo2.com
Leave us a review
Should you feel that you'd like to leave us a review and let us know how your experience was, you can find us on TripAdvisor here.
On behalf of the InterContinental team, I wish you a truly enjoyable stay.
Yours sincerely,
Globy Ouseph
General Manager